Shipping & Returns Policy

1. Insured Shipping Speeds

Lebami offers secure shipping worldwide. Standard shipping is complimentary for orders exceeding QAR 150. For smaller items, a flat QAR 15 logistics fee is added.

2. White Glove Delivery

We offer specialized local courier dispatch in NYC, London, and LA. Since preserved roses are sensitive to climate and humilities, temperature-monitored courier vans ensure they arrive fully bloomed.

3. Return & Refund Guidelines

Please note that all Lebami preserved arrangements are final sale. Because each box is custom handcrafted with natural preserved vegetation, they cannot be returned or restocked once assembled.

In the rare event that your shipment arrives damaged during transit, contact our Customer Care concierge within 48 hours of receipt at admin@lebami.com with details and photographs. We will happily dispatch a replacement.